Anker, a popular brand known for its mobile charging accessories, has issued a voluntary recall of over 1.1 million PowerCore 10000 power banks after multiple reports of overheating incidents. The recall, officially announced by the U.S. Consumer Product Safety Commission (CPSC) on June 12, 2025, specifically targets the PowerCore 10000 units sold under the model number A1263. These power banks were available for purchase between June 2016 and December 2022 via Anker’s website, Amazon, Newegg, and eBay.
The CPSC revealed that the company has received 19 complaints related to fires and explosions involving the product. Among these incidents, there were two minor burn injuries and 11 cases of property damage amounting to over $60,700. Investigations identified an overheating lithium-ion battery as the root cause, which can result in melting plastic, smoke emissions, or even fire. In light of these findings, Anker Recalls has urged all users of the PowerCore 10000 (Model A1263) to stop using the device immediately.
Identifying the Affected Units and Claiming Replacements
Consumers who suspect their device is part of the recall can easily verify this by checking the bottom of their power bank. Affected products will be labeled “Anker PowerCore 10000” and have the model number A1263. A serial number (SN) is also printed near the model information.
To confirm whether their unit is included in the recall, consumers are encouraged to visit Anker’s official product recall portal at www.anker.com/product-recalls. If the power bank qualifies, Anker is offering customers two options: a free replacement unit (Model A1388) or a $30 gift card redeemable on Anker’s website.
To claim the replacement or gift card, users must submit a clear photo of the recalled product showing the model number, serial number, the user’s name, date of the photo, and the word “recalled” written in permanent marker on the device. This step helps ensure that defective units are properly identified and removed from circulation.
Safe Disposal of Recalled Devices Is Critical
Because the issue involves lithium-ion battery overheating, Anker Recalls and the CPSC strongly caution against throwing these devices in the regular trash, standard recycling bins, or even the used battery recycling boxes typically found in retail outlets. Improper disposal can pose a significant fire hazard.
Instead, consumers are advised to reach out to their local household hazardous waste (HHW) collection centers for proper disposal instructions. Municipalities typically have designated facilities or special drop-off days for handling such potentially dangerous electronic waste.
As Anker Recalls continues to address the safety concerns associated with its PowerCore 10000 line, the company reiterates its commitment to product safety and customer well-being. Consumers impacted by this recall are urged to act promptly to avoid risk and ensure the responsible disposal of affected units.
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