Key Points:
- FTC probes AI chatbots for child safety risks.
- Concerns over harmful content and sensitive topics.
- Company disclosures may shape future regulation.
The U.S. Federal Trade Commission (FTC) has initiated a sweeping inquiry into leading technology firms developing consumer-facing AI chatbots. Companies under scrutiny include Alphabet, Meta, OpenAI, Snap, xAI, and Character.AI. Regulators are seeking detailed disclosures on how these platforms operate, particularly their role as AI companions for children and teenagers.
The inquiry, issued under the FTC’s Section 6(b) authority, directs companies to reveal how their chatbots are tested, how user inputs are processed, how personalities are built, and how monetization models may influence interactions. Officials emphasized that the goal is to assess whether these systems adequately safeguard minors while promoting innovation responsibly.
Rising Concerns Over AI Companions
The investigation follows growing concern that AI chatbots may expose young users to harmful or inappropriate experiences. Reports have documented instances where chatbots provided misleading medical information, engaged in troubling conversations, or even perpetuated racist and discriminatory content.
Particularly alarming were revelations that earlier chatbot policies at major platforms permitted interactions with children on sensitive topics such as romantic relationships, self-harm, and body image. These lapses sparked criticism over whether existing safeguards are sufficient and whether companies are prioritizing user safety over product growth.
Company Responses and Next Steps
Several firms have indicated a willingness to cooperate with regulators. OpenAI has stressed that safety, especially for younger audiences, is a core priority, while Snap highlighted its support for rules that balance innovation with protection. Meta has introduced new restrictions on topics like self-harm and romantic engagement in teen chatbot interactions, though questions remain about past practices.
The Federal Trade Commission has made clear that the responses it receives will guide future policy decisions. Chair Andrew N. Ferguson underscored that protecting children in digital spaces remains a top priority, noting that the study will inform how regulators approach the rapidly expanding AI sector.
By requiring companies to disclose detailed safety and design practices, the Federal Trade Commission aims to provide transparency into how these AI companions are developed and to determine whether stronger protections or regulatory actions may be needed.
